Privacy Policy

Company Name: Matrix Solution

Applies to: All iOS, Android, and Web applications developed and published by Matrix Solution

Introduction

At Matrix Solution, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications, web services, and visit our website. By using our services, you agree to the practices described in this policy.

Information We Collect

1. Information You Provide

We may collect information that you directly submit to us, such as:

Feedback through contact forms or surveys
Customer support inquiries
Optional user account information, if applicable

Note: We do not request or collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, health details, biometric data, or sexual orientation.

Please be cautious when sharing content that includes personal or sensitive data. You are responsible for any information you provide through our services.

2. Automatically Collected Information

To provide, maintain, and improve our services, we automatically collect certain technical and usage data, including:

Device Information: Device model, OS type and version, language, IP address
Usage Patterns: Session duration, feature usage, in-app interactions
App Metadata: App version, performance logs, crash data

This information is collected using tools such as:

Firebase (by Google) – for analytics, crash reporting, A/B testing
Google AdMob – for delivering personalized ads (if applicable)

How We Use Your Information

Operate and maintain our apps and services
Improve features, performance, and user experience
Understand usage patterns and technical issues
Personalize content and advertising
Prevent fraud, abuse, or security breaches

Third-Party Services

Our apps may integrate with third-party analytics and advertising services. These services may independently collect and process information in accordance with their own privacy policies.

Important: Matrix Solution is not responsible for the data handling practices of third-party providers. We recommend reviewing their respective privacy policies for more information.

Advertising

If you are using an ad-supported version of one of our apps, third-party networks like Google AdMob may use cookies and identifiers to display relevant ads. These may be based on your interests and app usage patterns.

You can control or limit ad personalization through your device settings or by visiting youradchoices.com.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business purposes.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we discover that we have collected information from a child, we will take immediate steps to delete it.

Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be reflected with an updated "Effective Date" and will be posted on our website. Continued use of our services after changes implies acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Matrix Solution
📧 Email: support@matrixsolution.xyz
🌐 Website: https://matrixsolution.xyz